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Privacy Policy

Effective Date: 01-05-2025

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You Grab You Go ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.yougrab-yougo.com (the "Website") and use our services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Website.

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1. Information We Collect

We may collect information about you in a variety of ways, including:

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1.1 Personal Data When you register on the Website, make a purchase, or interact with us, we may collect personal information, such as your:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information

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1.2 Automatically Collected Data When you visit the Website, we may collect certain information automatically, including:

  • Your IP address

  • Browser type and version

  • Operating system

  • Browsing behavior (e.g., pages viewed, time spent on the site)

  • Cookies and other tracking technologies

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1.3 Third-Party Data We may receive information about you from third-party sources, such as social media platforms or marketing partners, when you interact with our content or advertisements.

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2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send promotional emails and updates

  • Improve our Website and services

  • Personalize your shopping experience

  • Comply with legal obligations

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3. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors that assist with order processing, payment processing, shipping, marketing, and analytics.

  • Legal Obligations: Authorities or legal entities as required by law or to protect our rights.

  • Business Transfers: In the event of a merger, sale, or transfer of assets.

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4. Cookies and Tracking Technologies

We use cookies, beacons, and other tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

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5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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6. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal data. However, no security system is impenetrable, and we cannot guarantee absolute security.

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7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal information

  • Opt-out of receiving marketing emails

  • Restrict or object to certain data processing activities

  • Withdraw consent at any time

To exercise these rights, please contact us at info@yougrab-yougo.com.au. 

Alternatively you can decline to have personal data collected via third party tracking technologies by navigating to the settings feature in your browser and declining all third party cookies or declining third party cookies from specific sites, or, for mobile, limiting ad tracking or resetting the advertiser identifier via the privacy settings on your mobile device.

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8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

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9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated "Effective Date." Your continued use of the Website signifies your acceptance of the updated policy.

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10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

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Thank you for trusting You Grab You Go with your personal information. Your privacy is important to us.

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